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FAQ

Haven’t received your registration link?

You will receive an email confirmation after purchasing a membership subscription from no-reply@ruotolobrothersjiujitsu.com. Please check your junk and spam folders to ensure you don’t miss any important messages.

What is my login info?

Once you complete registration you will create a user and password. This will be your login info to access your dashboard.

How are subscriptions billed?

Subscriptions are billed monthly on a 30 day term. They do not expire.

How do I cancel my subscription?

If you wish to cancel please email us at rbjjhelp@gmail.com. You may cancel at any time.

Are we grandfathered into our subscription price?

Yes, your initial subscription price will be honored unless you cancel. Once you cancel you will have to re-subscribe at the current price. PRICES WILL GO UP!

I am having difficulty staying logged into my account.

If you have registered your account using the registration email link and are experiencing issues logging in, staying logged in, or accessing content, please clear your browser cache and try logging back into your account.